Welcome to ChenGame! We attach great importance to protecting your personal information and privacy. You can learn about our collection, use, and storage of user personal information and the relevant rights you enjoy through the “ChenGame Privacy Policy”. Please read carefully and fully understand the relevant content:
- In order to provide you with game services, we will collect, use, and store necessary information in accordance with the “ChenGame Privacy Policy”.
- You can access, correct, and delete your personal information, and you can also withdraw authorization, cancel your account, make complaints, and adjust other privacy settings.
- We have taken security measures that meet industry standards to protect your personal information.
- If you are a minor, please read this privacy policy carefully with your guardian, and use our services or provide us with personal information on the premise of obtaining the authorization and consent of your guardian.
Please read the full version of the “ChenGame Privacy Policy” for details.
ChenGame Privacy Policy
[ChenGame] (hereinafter referred to as “we”) is the operator of the games in our homepage (hereinafter referred to as “ChenGame”). We attach great importance to protecting the personal information and privacy of users (hereinafter referred to as “you”). When you use ChenGame, we will collect, use, save and share your relevant personal information. In order to present the situation of how we handle your personal information, we have specially formulated the “ChenGame Privacy Policy” (hereinafter referred to as the “Privacy Policy”), and we promise to strictly handle your personal information in accordance with this Privacy Policy.
How we collect and use your personal information
We need to collect your game information to unlock achievements, progress in the game, etc., including Steam, Epic and other platforms
When you use mobile game services, we need to collect the device ID, device name, device type and version you use. We collect the above information to ensure that you can use our services normally, maintain the normal operation of basic game functions, optimize game product performance, and enhance your gaming experience. If you do not provide this information, you will not be able to use the game services.
When you register for our official website account, we need to collect your account number and login password. We collect the above information to help you complete the account registration and protect your account security. If you do not provide this information, we will not be able to create an account for you and provide you with services normally. You do not need to register an account to play our PC games. Our official website account is only open to players invited by us.
Securing networks and services
In order to ensure the security of the network and game services, we will collect your device identifier, IP address, access date and time in online games. We collect your above information to create a fair, healthy and safe gaming environment, to combat behaviors that undermine the fair gaming environment or interfere with or disrupt the normal operation of game services (such as detecting piracy, scanning plug-ins, preventing cheating, etc.). If you do not provide the above information, you will not be able to use online game services.
Device permission call status
We need to apply for device permissions from you within the necessary scope. PC games may require network permissions. For mobile games, please be aware that we will not enable your device permissions by default. We may only collect your information through device permissions if you actively confirm to enable them.
If you wish to disable permissions after the first authorization, you can choose to disable permissions in the device settings to refuse us from collecting the corresponding personal information.
How we use your personal information
We will use the collected personal information in accordance with the provisions of this policy and for the purpose of achieving our services.
Please note that all personal information you provide when using the services we provide will continue to be authorized for us to use during your use of our services, unless you delete it or refuse us to collect it through system settings. When you cancel your account, we will stop using and delete your personal information.
We will collect statistics on the use of the services we provide, and may share these statistics with the public or third parties for the purpose of product development, service optimization, and security. However, these statistics do not contain any of your personal identification information.
When we want to use your personal information for other purposes not specified in this policy, or when we use information collected for a specific purpose for other purposes, we will ask for your consent in advance by actively checking the box.
Other Rules
In accordance with relevant laws, regulations and national standards, we may collect and use your personal information without your authorization or consent in the following circumstances:
Related to our performance of obligations stipulated by laws and regulations;Directly related to national security and national defense security;Directly related to public security, public health, and major public interests;Directly related to criminal investigation, prosecution, approval, and execution of judgments;For the purpose of safeguarding the major legitimate rights and interests of the personal information subject or other individuals, such as life and property, but it is difficult to obtain the authorization and consent of the person concerned;
The personal information involved is disclosed to the public by the personal information subject or guardian on his/her own initiative;
Necessary for the signing and performance of a contract at the request of the personal information subject;Personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures.
How we store your personal information
We will store your personal information for the minimum period required by the purposes set out in this policy and the laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information.
The personal information we collect and generate during our operations will be stored in Singapore
How we use Cookies and similar technologies
By using Cookies, we provide users with a secure and personalized service experience. We and third-party partners will store Cookies, Flash Cookies, or other local storage provided by the browser (or associated applications) on your computer or mobile device, which usually contains identifiers, site names, and some numbers and characters (collectively referred to as “Cookies”). We and our third-party partners may collect your information through Cookies and use the information for the following purposes:
Security Cookies: Cookies can help us ensure the security and efficient operation of our products and services.
Recommendation Cookies: Cookies can help us recommend, display, and push content that you may be interested in.
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The collection and use of your information by third-party partners through Cookies is not subject to this Policy, but to their own information protection statements. We are not responsible for third-party Cookies or similar technologies.
If your browser or browser add-on service allows, you can modify the degree of acceptance of Cookies or reject our Cookies. However, if you do so, it may affect your safe use of our products or services in some cases. At the same time, you will still receive product or service information, but the relevance of these product or service information to you will be reduced.
How we protect your personal information
We attach great importance to personal information security and take all reasonable and feasible measures to protect your personal information:
We have adopted industry-standard data protection technologies and management measures, such as network isolation, data encryption, employee access control, etc., to prevent unauthorized access, disclosure, tampering, loss or destruction.
After an unfortunate personal information security incident occurs, we will promptly inform you of the following in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your own suggestions for preventing and reducing risks, and your remedial measures. We will promptly inform you of the relevant situation of the incident by application push, email, SMS, phone call, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective means to issue an announcement.
How do we handle personal information of minors?
We attach great importance to the protection of minors’ personal information. According to relevant laws and regulations, the collection and use of personal information of minors under the age of 14 requires the authorization and consent of their guardians; the collection and use of personal information of minors aged 14 to 18 can be authorized and consented by their guardians or by themselves.
If you are a minor (especially a minor under the age of 14), we ask you to ask your parents or other guardians to read this Privacy Policy carefully and use our services or provide us with information only after obtaining the authorization and consent of your guardian.
If you are the guardian of a minor, please pay attention to whether the minor you are protecting uses our products or services after your authorization and consent. If you have any questions about the personal information of the minor you are protecting, please contact us through the methods specified in this Privacy Policy.
How this Privacy Policy is updated
Our privacy policy may change from time to time. We will post any changes to this Privacy Policy on this page. For major changes, we will also provide more prominent notices (we may explain the specific changes to the privacy policy by making special reminders on the browsing page, etc.). Without your explicit consent, we will not reduce your rights under this Privacy Policy.
The major changes referred to in this Privacy Policy include but are not limited to: major changes in our service model; changes in the main objects of sharing, transferring or publicly disclosing personal information; major changes in your rights to participate in the processing of personal information and the way in which you exercise them ; Our contact information and complaint channels change; When the personal information security impact assessment report indicates a high risk.
Contact Us
If you have any questions about this policy or personal information protection, please contact us via the official email address
mxstudio001@163.com